Lifetime Care with Every junvelajewels Piece
Every piece purchased from junvelajewels is accompanied by a product warranty and professional aftercare services. A warranty and service guide card is included with each item to ensure long-term peace of mind.
If certain aftercare services vary due to specific designs, the instructions stated on the service card provided at the time of purchase shall take precedence.
Service 01
Lifetime Jewelry Cleaning
With daily wear, fine dust, oils, and debris may gradually accumulate in the delicate settings of your jewelry. To preserve its brilliance, junvelajewels offers a lifetime cleaning service for all eligible jewelry pieces.
Simply bring your jewelry back to any junvelajewels boutique, where our specialists will gently clean and restore its shine—ensuring it continues to sparkle beautifully through the years.
Service 02
Ring Resizing Service
To ensure lasting comfort, junvelajewels provides a complimentary lifetime ring resizing service should your ring size change over time.
Please note:
- Resizing is available within two sizes larger or smaller than the original size.
- Some designs may not be suitable for resizing due to structural or design limitations.
- If resizing alters an existing engraving and re-engraving is required, an additional fee may apply.
- Certain designs cannot be resized; however, re-customization options may be available. Please consult a junvelajewels in-store advisor for further assistance.
Service 03
Exclusive Engraving
Each ring purchased from junvelajewels includes a complimentary one-time engraving service, allowing you to add a meaningful message, date, or symbol that reflects your story.
Please note:
Engraving may not be available for certain styles due to design constraints. Refer to the aftercare service card included with your purchase for applicable details.
Service 04
Polishing & Renewal
Over time, fine scratches may appear on jewelry as a natural result of wear. junvelajewels offers a one-time complimentary polishing service to help restore the original luster and finish of your jewelry.
Important information:
- This service may not apply to specific designs due to special craftsmanship or surface treatments.
- Polishing does not cover damage caused by improper use, accidents, failure to follow care instructions, or repairs performed by non-authorized craftsmen.